Privacy Policy

Last updated: January 2026

Reclaimed Fire (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.reclaimedfire.com or engage with our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Reclaimed Fire is a UK-based event fire dining and BBQ hire company. We provide equipment hire, catering services and event experiences.

If you have any questions about this policy or how we handle your data, please contact us using the details provided at the end of this policy.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide to Us

When you complete an enquiry or hire form on our website, we may collect:

Your name
Email address
Phone number
Event details (such as date, location and type of event)
Any additional information you choose to include in your message

‍b) Information Collected Automatically

When you visit our website, we use Google Analytics to collect anonymous usage data, which may include:

IP address (anonymised)
Browser type and version
Pages visited and time spent on the site
Device and operating system information

This data helps us understand how visitors use our website so we can improve performance and user experience.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide quotes
To manage bookings and deliver our services
To communicate with you about your event
To improve our website, services and customer experience
To comply with legal or regulatory obligations

We do not sell, rent or trade your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Consent – where you have submitted your information via our website forms
Contract – where processing is necessary to deliver a service you have requested
Legitimate interests – to improve our website and services
Legal obligation – where required by law

5. Cookies

Our website uses cookies, including Google Analytics cookies, to distinguish users and analyse website traffic.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

Personal data is stored securely and only accessed by authorised individuals where necessary for business purposes.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Sharing Your Data

We may share your data only where necessary, such as:

With trusted service providers (e.g. website hosting or analytics providers)
Where required by law or regulatory authorities

All third parties are required to respect the security of your data and treat it in accordance with the law.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top of the policy.

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By using our website, you acknowledge that you have read and understood this Privacy Policy.

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